Privacy Policy

We collect the following categories of information:

• Contact and order information you provide directly — name, email address, shipping and billing address, phone number, and the items you purchase.
• Payment information processed by our payment provider. We do not store full card numbers on our servers.
• Account information if you create an account — login email and a hashed password.
• Customer-service messages you send to us, including the contents of those messages.
• Device and usage information automatically collected when you visit the site — IP address, browser type, pages viewed, referring URL, and approximate location derived from your IP.
• Cookie and similar-technology data, described in the section on cookies below.

We use the information described above to:

• Process and fulfill orders, including shipping, returns, and customer support.
• Send transactional messages — order confirmations, shipping updates, and account notices.
• Send marketing emails about new products, restocks, and promotions, where you have opted in. You can unsubscribe at any time.
• Operate, maintain, and improve the website and our products.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with our legal obligations and enforce our terms.

We do not sell your personal information. We share it only with service providers and parties that help us run the store, and only as needed:

• Payment processors that handle your transaction.
• Shipping carriers and fulfillment partners that deliver your order.
• Email, analytics, and customer-support tools that we use to operate the site.
• Professional advisors (accounting, legal) where reasonably necessary.
• Government authorities or other parties when required by law, court order, or to protect our rights, property, or safety.
• An acquirer or successor entity if our business is sold, merged, or reorganized.

We use cookies, local storage, and similar technologies to keep your cart contents across visits, remember your preferences, measure how the site is used, and support marketing. You can disable cookies in your browser settings; some parts of the site may not work correctly without them.

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain processing. To make a request, contact us using the details in the contact section. We will verify your identity before responding.

You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing message, or by contacting us directly.

We keep personal information only as long as needed for the purposes described in this Policy — typically for the life of your account, the duration of an active order, plus a reasonable period afterward to handle returns, accounting, and legal requirements.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our store is intended for adults. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has provided us with personal information, contact us and we will delete it.

We operate from the United States. If you access the site from outside the U.S., your information will be transferred to, stored in, and processed in the U.S., which may have data-protection laws different from those in your country.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the page. Material changes will be communicated through the site or by email where appropriate.

PilatesGripSocks is operated by Bee Prime Prep LLC. For questions about this document, or to exercise any rights described in it, contact us at:

• Bee Prime Prep LLC
• 275 SW 6th St Apt 302
• Miami, FL 33130
• United States
• Phone: +1 (813) 629-3180